paslii

Return Policy

At Paslii, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 7 days of receipt. Please review our return and exchange policy below:

Returns and Exchanges:

  • You have the option to return or exchange items purchased from the Paslii website within 7 days of receiving the item.
  • We kindly ask that you refrain from using the product and maintain its original condition, including tags and packaging.
  • While you are welcome to try on a product, please take care to preserve its condition during the trial.

Exceptions and Rules:

  • All items being returned or exchanged must be unused and in their original condition, with all tags and packaging intact.
  • We only accept returns for products purchased directly from the Paslii website. Returns for items purchased from our indirect online and offline distributors will not be accepted.
  • Please ensure that the items, type of return/exchange, and related details are checked carefully before submitting the return/exchange request. Our courier partner will only pick up the items specified in the return/exchange request.
  • If the items handed over to the courier person do not match the details provided in the return/exchange request, we will conduct an internal investigation and respond accordingly.
  • If you self-ship any product without officially informing us through our return/exchange process, the return will not be processed.

Return Procedure:

  1. Contact us at [email protected] within 7 days of receiving your order to initiate the return/exchange process.
  2. Provide relevant details, including the reason for return, order number, and item(s) to be returned or exchanged.
  3. Our customer service team will guide you through the return process and provide further instructions.
  4. Once your return is approved, our courier partner will arrange for the pickup of the item(s) from your provided address.

Return Address:

7 Copperfield Road, Coventry, West Midlands, England, United Kingdom, CV2 4AQ

Contact Information:

If you have any questions or concerns regarding our return and exchange policy, please don’t hesitate to contact us at [email protected]. Our dedicated customer service team is here to assist you.

Note:

Please ensure that all return/exchange requests comply with the specified policy to facilitate smooth processing. Thank you for choosing Paslii for your fashion needs!