Frequently Asked Questions

Welcome to Paslii’s Frequently Asked Questions section! Below, you’ll find answers to some common queries about our brand and services.

1. What is Paslii?

Paslii is a UK-based clothing brand that specializes in sustainable and stylish fashion. We offer a wide range of eco-friendly clothing and accessories designed to elevate your wardrobe while promoting environmental sustainability.

2. How can I contact Paslii?

You can reach out to Paslii’s customer service team by emailing us at [email protected]. Our dedicated team is available to assist you with any questions or concerns you may have.

3. What is Paslii’s shipping policy?

Our standard shipping rate is $5.99 for orders within the United Kingdom.  For more information about our shipping policy, please refer to our Shipping Policy section.

4. What is Paslii’s return and exchange policy?

Paslii offers a hassle-free return and exchange policy. You can return or exchange items within 7 days of receipt, provided they are in their original condition with tags and packaging intact. Please review our Return and Exchange Policy for detailed instructions.

5. Is Paslii committed to sustainability?

Yes, sustainability is at the core of Paslii’s mission. We are dedicated to reducing our environmental impact by using eco-friendly materials and ethical manufacturing processes. Learn more about our commitment to sustainability in the About Us section.

6. Can I track my order with Paslii?

Yes, once your order has been shipped, you will receive a confirmation email containing tracking information. You can track the status of your order using the provided tracking number.

7. How often does Paslii update its collections?

Paslii regularly updates its collections to offer you the latest trends in sustainable fashion. Be sure to check our website frequently for new arrivals and seasonal updates.

8. Does Paslii offer international shipping?

Currently, Paslii only offers shipping within the United Kingdom. However, we hope to expand our shipping services internationally in the future.

9. How does Paslii protect my privacy?

Protecting your privacy is important to Paslii. We have developed a Privacy Policy to safeguard your personal information and keep it confidential. Learn more about our commitment to privacy in our Privacy Policy section.

10. How can I stay updated on Paslii’s promotions and events?

To stay updated on Paslii’s promotions, events, and new arrivals, be sure to subscribe to our newsletter and follow us on social media.

If you have any further questions or concerns not addressed here, please don’t hesitate to contact us at [email protected]. We’re here to help!